ISO 9001
Quality
Management
System

ISO 9001 demonstrates your commitment to quality management in your organization.

  • Achieve & maintain quality.
  • Improve operations.
  • Boost client satisfaction.
  • Comply with regulation.
  • Competitive advantage.

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What is ISO 9001?

ISO 9001 is an international standard that provides businesses with a framework to implement a Quality Management System (QMS), increasing efficiency and identifying new business opportunities.

Businesses focus on client satisfaction through consistent quality products and services.

ISO 9001 was developed by the International Organization for Standardization (ISO) to help organizations achieve excellence by maintaining a high standard of quality and service by meeting statutory and regulatory requirements.

To find out more, make sure you read our guide on the role of customer feedback in quality management.

Scroll down for more details about the benefits of ISO 9001, how to become certified, and the journey to becoming certified.

Orion Registrar is accredited for ISO 9001 by the ANSI National Accreditation Board (ANAB).

ISO 9001 maintaining quality

Benefits of ISO 9001

An ISO 9001 certificated Quality Management System (QMS) allows your organization to maintain a quality service for clients at all times.

It can help increase productivity, streamline operations, reduce costs and attract new business.

ISO 9001 certification demonstrates an organization’s commitment to providing quality client services and products. An effective QMS can increase stakeholder and client trust, optimize processes, and grow your organization with new strategic leadership skills.

Ensuring your organization’s products or services are of the highest quality will reduce production costs related to fixing or replacing subpar products and services.

  • Identify and control quality risks.
  • Ensure client satisfaction.
  • Achieve operational excellence.
  • Enhanced employee satisfaction.
  • Demonstrate compliance with regulations.
  • Identify cost-saving through efficiencies.
ISO 9001 audit – Business People meeting Planning ISO audit

How to Become Certified

It’s an easy process to become ISO 9001 certified.

To achieve ISO 9001 certification, you must show evidence that your Quality Management System (QMS) meets the standards needed for certification.

Our expert ISO auditors will conduct a comprehensive multi-stage assessment process to audit your QMS and determine if it meets the global standard requirements.

After an initial assessment, our auditor will provide a full report outlining any recommended action you need to take to reach certification.

Once these requirements are in place, our Orion auditors will revisit for a second stage assessment of your QMS and ISO 9001 certification is then issued if the standard is met.

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Why You Should Choose Orion

Why Choose Orion

ANAB Accredited

Our certificates are ANSI National Accreditation Board (ANAB) accredited, which are recognized and accepted, worldwide.

Qualified Expertise

Our auditors are professionally qualified with distinguished backgrounds and experience.

Cost-Effective Service

Orion Registrar is dedicated to earning your loyalty with our consistent, cost-effective service.

Customized Approach

With Orion Registrar, you can customize your certification needs to suit your organization.

Fixed Price Guarantee

We guarantee no application fees, no annual fees, and a fixed price per service for certification.

Contract Flexibility

You are not tied in with Orion, provided you cancel your agreement at least 4 weeks ahead of your pre-booked assessment date.

High Quality Service

94% of Orion Registrar clients have said they are ‘likely’ or ‘very likely’ to recommend us.

Impartial Certification

Orion Registrar understands the importance of maintaining impartiality in achieving certification.

On Your Side

Orion Registrar sets a goal to be open, honest, and approachable, working in partnership with clients.

The ISO 9001 Certification Journey

Get in touch for a free quote from one of our experienced team to get your ISO 9001 quality management certification journey underway. Our quotes will reflect your organization's specific requirements.

Help You Prepare

Our team will get in touch to outline the process and explain the plan for your initial assessment. We can also signpost you to any resources that you might find useful on your journey to becoming certified.

1

Step One – Identify Gaps

Referred to as a “Stage one assessment”, our auditor will conduct an initial review of your management system to determine if the core requirements of the standard are being met. We will provide a detailed report outlining the areas you need to focus on in order to comply with the requirements.

2

Step Two – In-Depth Review

When you are ready, an auditor will conduct a “Stage two assessment” to establish if your organisation meets the requirements of the standard. We review any actions taken to address findings raised at Stage one and our auditor will make a recommendation as to whether certification can be issued, based on the audit outcomes.

Please note: It is typical for gaps to be identified during the audit, which will need to be addressed through corrective actions before certification can be approved.

Step Three – Certification Issued

Following a review by our Compliance Team, a decision will be made as to whether your certification can be issued.

For more details about the certification process please click here.

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ISO 9001 FAQs

Who Can Benefit From ISO 9001?

Any type and size of organization can benefit from ISO 9001 certification. It helps organizations and businesses prioritise quality, be more efficient and improve client satisfaction.

By achieving an ISO 9001 certification, your organization can enjoy better industry standing and brand trust as others recognize your increased quality in products and services and in internal actions.

Becoming ISO 9001 certified can be a great next step for organizations who are looking to:

  • Increase efficiency and quality
  • Create a consistent level of quality across all outputs
  • Improve customer satisfaction

Can ISO 9001 Help Grow Your Business?

There are three ways in which becoming ISO 9001 certified can grow your business:

  • You can tap into new, larger customer pools by increasing your quality standards. Many industry professionals looking to procure external services may use ISO qualifications to differentiate competing organizations and help inform their decisions. By becoming certified, you could increase your chances of winning new business.
  • Because ISO 9001 focuses on improving process efficiency, your organization can begin to save money. By providing a platform for better organization and communication and placing your clients’ needs at the center of operations, your organization can avoid wasting money on actions clients don’t really need.
  • As your organization grows, new employees can be trained to adopt and maintain efficient processes and quality practices. Becoming ISO 9001 certified can help your organization become process-based so it isn’t reliant on just key individuals who may not always be present, proving its capability to succeed.

What Factors Affects ISO 9001 Return on Investment?

Making a return on investment when implementing and maintaining an ISO 9001-certified QMS can depend on a number of factors:

  • How long it takes for your organization to become certified
  • Maintenance of your QMS after certification
  • How your organization displays its certification in marketing and PR materials
  • The level of new business gained after ISO 9001 certification

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Your certification costs will depend on the size of your business, location, and the sector you’re in.

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